Rental Vehicles

Can I use my own tag in a rental vehicle?

If you are hiring a vehicle from a rental vehicle company for travel in NSW, you must first check with the rental vehicle company if the vehicle comes with a tolling arrangement in place.

If the rental vehicle does not have a tolling arrangement, you can set up a pass account to allow you to travel on NSW toll roads within 72 hours of travel. Please ensure you enter the correct licence plate number and the state of registration to avoid toll notices being issued.

If the rental vehicle does not have a tolling arrangement and the rental vehicle company confirms that you have the option to pay for your own tolls, you may consider the following options:

• If you have a tag account you may temporarily add the vehicle to the account. 'video matching fees apply if you're travelling in a vehicle without your tag (assuming your account is in good working order). It is your responsibility to remove the licence plate from your account when your hire period is over. No refunds will be given if you fail to remove the vehicle at the completion of your rental period.
• You can set up a pass to cover your hire period for toll trips on NSW roads. Please ensure you enter the correct plate number/ state of registration, and your start and end date.

What if I hire a rental vehicle interstate?

If you are hiring a vehicle from another state, you must enquire with the rental car company about paying for travel on toll roads interstate.

Can I add the rental vehicle's licence plate number to my personal E-Toll Tag account?

If you are hiring a vehicle from a rental vehicle company for travel in Australia, you must first check with the rental vehicle company, in the state of travel, if the vehicle comes with a tolling arrangement in place.

If the rental vehicle company confirms that you have the option to pay for your own tolls, simply add the licence plate of your rental vehicle to your E-Toll account.

Any toll travel in this time will be applied to your account. Video matching fees apply if you're travelling in a vehicle without your tag.

You are responsible for removing the licence plate from your E-Toll account when you return the vehicle. No refunds will be given if you fail to remove the vehicle at the completion of your rental period.