SMS messaging

Receiving SMS messaging 

E-Toll has introduced SMS messaging to help you manage your E-Toll account. 

To receive our messages, you will need to ensure that the mobile number we have for you is valid. The mobile phone number will automatically subscribe you to this service.

I’ve received an email or SMS message, claiming to be from E-Toll. Is this a scam?

Customers should be aware of scam emails and SMS messages claiming to be from E-Toll or other toll providers.

Please be vigilant and ensure you DO NOT open files or click on links in unexpected emails or SMS messages.

E-Toll only sends text messages to customers who have opted in to SMS, and our text messages do not contain bit.ly links.

We will never ask you to click on a link to make payment.

If you need to access your account for any reason, be sure to only ever log in on the E-Toll website and not via any other links or websites.

Can I opt-out of SMS messaging? 

Yes. You can opt out of receiving SMS at any time. To Opt Out log-in to your account and click on the 'Manage My Account' option. 

How much will SMS cost? 

Nothing, this is a free service.